Suggest Correction Topics

In this article:

When submitting a suggestion, a distributor must select a topic. The topic selection helps the SevenFifty team members make corrections and address the necessary changes. Please select the correct topic heading for your suggestions.

Incorrect product 

• • The product has been misidentified. The product showing does not correspond to the SKU. 

Missing/Updating Metadata

• • Updating or changing any information that appears in this box:

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  • As well as product or producer descriptions and images 

• • • Please note this information is added either by the supplier or selected from the producer or sole importer’s website. If you would like to add your description to the product listing, the distributor’s notes field is a free text box. 
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  • For our image standards, please see the guidelines here.

Pricing, case size, container type, supplier name

• • Pricing pertains to the product pricing listed:
    • The pricing displayed on SevenFifty is from the distributor’s file.
    • If there is a pricing issue, please check your file to ensure the price is listed correctly.
    • If there is an error, please make the necessary corrections and re-upload the file. 
    • If a pricing issue persists, please submit a ‘suggest correction.’ Please note, once the file update is uploaded, it takes some time to reprocess and does not reflect instantaneously. 
  • The case size is taken directly from the case size column in the distributor’s file. Please be sure that this information is updated in your company’s product file before the next upload.
  • If the container type is listed incorrectly for a product, please submit a ‘suggest correction.’
  • “Supplier Name” refers to the supplier/importer field. There are two ways a Supplier Name is added to a product listing. 
    • Either via the distributor's file, or 
      • when a supplier 'claims' a brand, and there is no supplier name column in the distributor's file.
        • The claimed supplier name will appear on the product detail page. 
    • When a supplier claims a brand, it means they are either the importer or a brand's producer.

Product Naming

• • Any changes to the product name
    • Examples of name changes changes 
      • The region has changed with the new vintage.
      • The grape varieties listed in the product name have changed. 
      • The wine now sources from a single vineyard. 
      • Anything listed here that needs updating: 

• • To note, this is different from the incorrect product. 

Vintage or Status 

• If the vintage for a product is listed incorrectly, or if a product is active when it should not be, or a product is inactive when it should be active 

Other Product Details

• Anything else that does not fit into those categories.