Managing Your Portfolio on Beveragemedia.com Using SevenFifty Data

In this article:

Frequently Asked Questions

1. When will my updates appear on Beveragemedia.com? 

Updates will appear on Beveragemedia.com one day after SevenFifty processes the update file, i.e. SevenFifty processing time plus one day. While some distributors submit files regularly, others are only scheduled to send updates weekly or monthly. 

The ‘Last updated’ date will help clarify, or feel free to email [e-mail].

To check an item’s processing status in SevenFifty, go to the Portfolio Status section of ‘Manage Portfolio’ located on your SevenFifty Dashboard. To learn more about how SevenFifty processes products files or how to troubleshoot missing products using the portfolio status tool, click here. 

If the product does not appear under Portfolio status, it may not have been included in the most recent update file.

For questions, please contact [e-mail]. To learn more about SevenFifty, you can go to SevenFifty’s Help Center for Distributors.

2. How do I add or remove products on Beveragemedia.com?

Updating product, vintage, price, and availability information on Beveragemedia.com requires that updates (via your agreed method) be submitted through SevenFifty. SevenFifty updates will appear on Beveragemedia.com one day after being processed. Processing time can take one to three days (see ‘processing steps’ below), so updates will appear on Beveragemedia.com in two to four business days.

SevenFifty product processing steps: 

• SKUs from the update file are matched to an existing SevenFifty product record
• Products that are new to SevenFifty are researched, categorized, and standardized. 
• If more information is needed, SevenFifty will send a product clarification request to the distributor. The product will be loaded one day after the clarification response has been received and processed.
• The product is loaded and visible in the SevenFifty marketplace and will appear on BMG the following day. 

To check the product’s processing status in SevenFifty, go to the Portfolio Status section of ‘Manage Portfolio’ located on your SevenFifty Dashboard. To learn more about how SevenFifty processes products files or how to troubleshoot missing products using the portfolio status tool, click here. 

For questions, please contact [e-mail]. To learn more about SevenFifty, go to SevenFifty’s Help Center for Distributors.

3. What should I do if a product is missing on Beveragemedia.com and my company’s BMG data is supplied by SevenFifty?

Since your company’s product listings on Beveragemedia.com come directly from your SevenFifty portfolio, you should first check to see if the product appears on SevenFifty. 

 If a product file was recently updated, the product may still be in processing and will appear one day after appearing on SevenFifty.

To check the product’s processing status in SevenFifty, go to the Portfolio Status section of ‘Manage Portfolio’ located on your SevenFifty Dashboard. To learn more about how SevenFifty processes product files or how to troubleshoot missing products using the portfolio status tool, click here. 

If the product does not appear in ‘Portfolio status’, it may not have been included in the most recent update file.

For questions, please contact [e-mail]. In your email please include 1) the missing SKU(s) and 2) whether the issue appears on SevenFifty.com, Beveragemedia.com or both

4. Why are my products named differently than other distributors on Beveragemedia.com?

Your company’s product listings displayed on Beveragemedia.com come directly from their SevenFifty online portfolio. As a result, products appear as they do on SevenFifty and are not subject to Bevemedia.com’s naming standards. 

For questions, please contact [e-mail]. To learn more about SevenFifty, you can go to SevenFifty’s Help Center for Distributors.

5. My product info on BMG is not correct

All pricing, product, vintage, and availability data listed on Beveragemedia.com come from the data file submitted to SevenFifty. Updates to SevenFifty will appear on Beveragemedia.com one day after being processed. 

• Producer or product name needs adjusting

Product information such as producer and product names are subject to standardization by SevenFifty. Please review SevenFifty’s data policy before reaching out to [e-mail]. 

• Wrong producer or product name

Compare the information on Beveragemedia.com to that which appears on SevenFifty.com. 

Then, contact [e-mail]. In your email please include: 1) Product SKU(s) 2) what information appears incorrectly 3) the correct producer or product name and 4) whether the information appears on SevenFifty.com, Beveragemedia.com, or both.

6. My pricing on BMG isn’t correct

All pricing, product, vintage, and availability data listed on Beveragemedia.com comes from the data file submitted to SevenFifty. Updates to SevenFifty will appear on Beveragemedia.com one day after being processed, i.e. SevenFifty processing time plus one day. For example, if you just changed prices on SevenFifty today they will appear on Beveragemedia.com tomorrow.

Reporting incorrect pricing:

Compare the information on Beveragemedia.com to that which appears on SevenFifty.com and then contact [e-mail]. In your email please include: 1) the product SKU(s) 2) which price is wrong 3) the expected price and 4) whether the issue appears on SevenFifty.com, Beveragemedia.com, or both.

7. Can I send future pricing?

Future pricing is not supported when your company’s Beveragemedia.com portfolio is populated from SevenFifty data. 

For questions, please contact [e-mail].

8. What if I need to make updates ASAP?

Unfortunately, the update process cannot be expedited to display information on Beveragemedia.com’s marketplace more quickly.

Updates will appear on beveragemedia.com one day after SevenFifty processes the update file, i.e. SevenFifty processing time plus one day. For updated prices to existing items, changes will generally appear on the day after SevenFifty processes the file. New products may take two to four business days. 

For more information see question #1, ‘When will my updates appear on Beveragemedia.com’, or contact [e-mail].